Supporting your staff with Bright EAP

Bright EAP offers you and your employees access to help and support from trained counsellors 24 hours a day.

BrightHR Team

Here at BrightHR we’re committed to helping small businesses manage and look after their people. After all, when it comes to your business you can only achieve so much without the support and hard work of your dedicated staff. But as your business grows it becomes harder to look after your all-important employees. That’s why we’re proud to launch our telephone counselling service, Bright EAP.

Our Employee Assistance Programme (EAP), powered by Health Assured - one of the UK’s leading EAP & Psychological Service providers - gives you and your staff 24 hours a day, 365-day access to trained counsellors via our helpline. And this isn’t limited to just work issues; our trained counsellors are on hand to help with a range of confidential problems - from stress, anxiety and health concerns, to family issues and financial and legal advice.

So when your staff need advice, or you feel a staff issue lies outside of your control, Bright EAP counsellors are there to help.

The benefits for you and your company

So, why should you consider Bright EAP for your business?

  • Improve health and reduce absence

When it comes to health and well-being it can be hard for employees to open up about any potential health concerns. Managers may also feel that they are not the best person to deal with any such concerns that may be raised. It’s a vicious cycle and the longer it goes on the worse it could get. Bright EAP is confidential, so employees and managers can call for advice at any time and we can advise both parties on the best ways to handle the situation. That way you can feel confident that you are supporting your staff and problems can be caught before they escalate.

  • It’s integrated with the BrightHR app

We understand challenges can pop up at any time day or night. That’s why we’ve integrated Bright EAP with our mobile app. Employees and managers are given the right information, at the right time, based on how they use the app. For example, if an employee books parental leave through BrightHR they’ll automatically get an in-app EAP message to see we can assist with anything.

  • Expert management support

The Bright EAP telephone advice line provides effective confidential support for managers. For example, if you’re seeing changes in staff behaviour and performance, we can help you address the situation positively, and provide assistance on how to hold any potentially awkward conversations. Furthermore, our trained, expert counsellors support 8.9 million people so you know you’re in safe hands.

  • The financial benefit

Absence, mental illness, ill health and poor productivity all end up costing your business money. Mental ill health has been estimated to cost businesses an average of £1,035 for every employee, and absence is estimated to cost UK employers £522 per year, per employee. Bright employee assistance programme can help reduce these absences, and therefore the financial impacts, by dealing with any underlying problems early on.

  • Increased business

Happy workers mean happy clients, and happy clients mean better business. It’s win-win all round.

Bright EAP

Want to look after your staff better? Find out more about how Bright EAP can help you.