Decisions, Decisions: Choosing the right HR system for your business

Technology has spurred rapid development in HR management systems. By harnessing new digital capabilities, companies have been able to gain a better understanding of their performance, productivity and people.

Andrew Dutton: BrightHR Digital Content Manager

The sheer range of features available on the market is wider than ever, which also makes the choice between softwares more difficult than ever. What exactly should businesses be looking for in a HR system, one that makes a perfect fit for their needs?

Knowing where to start can be a daunting prospect, but we’re on hand to walk you through the crucial things you should be looking for to ensure your investment pays off in the long term.

Understand your purpose

The aim of an HR software is simple: to boost efficiency, enhance performance and increase productivity within a business.

Managers know their business better than anybody else and should develop a good idea of their specific needs from the outset. It’s also worth involving line managers from different areas of the business to help build an accurate vision and wider context for the required system.

There’s really no point investing in a new piece of software with unlimited capability only to use a fraction of the functions — this is a common gripe we hear time and time again from business leaders across all industries.

Do your homework

In-depth research is the mother of all sound business decisions, and the world of HR software is no different.

There are plenty of systems out there that provide comprehensive and complex functionality, whilst the look, feel, usability and, most importantly, effectiveness often goes overlooked. Remember that overly-complicated processes rarely boost efficiency; but they often hinder it.

Always keep your business in mind when matching product features to organisational needs. For example, it’s increasingly vital for modern businesses to have a HR system supported by the Cloud and that can be accessed by employees from any computer or mobile device at any time, anywhere with an internet connection.

Get tailored

The ability to home in on the details relevant to your business is crucial. It’s common sense really: systems that offer the ability to customise the standard platform are likely to make a better fit than those that don’t.

Customisation is also important when it comes to managing defined teams, producing reports and setting employee access levels. You never know how your business will grow or change in future, and customisation is an important key to longer term scalability.

Schedule a demo

Whilst you can browse and compare software features online until you’re blue in the face, there’s no better substitute for getting to know more about a system than running through a trial with an expert who knows the capability inside out, and how it could meet your business needs.

Once you’ve whittled down your shortlist, it’s time to get testing. To get real value from these trials, it’s important to ensure the demonstration is focussed on the needs of your organisation, rather than a whistle-stop tour that skims the surface of each function (even if it’s not relevant).

Final thought

There are a multitude of options out there, so make sure you fully understand your needs and talk to other members of your team to ensure you are investing in a system that fits your business like a glove.

You may wish to create a template checklist, which can help massively when comparing your various options before making a final decision. Here’s a few things worth including...


  • Store employee records securely
  • Track patterns of absence
  • Manage payroll
  • Share internal documents in real time
  • Organise annual leave
  • Automate recurring processes


  • Configure security levels for managers, administrators and employees
  • Scalable in the event of business growth or change
  • Customise layout and reporting function


  • Easy remote access
  • Standalone system or integrated with other softwares

Support and updates

  • Technical support in place to fix bugs on demand
  • Product regularly updated through active research

Happy hunting

Request a demo

If you are an existing customer or one of their employees please call 0800 783 2806 or email