Wendy Biggerstaff
Job title:
Compliance Officer
Quadrant Group

The challenge

"We felt our paper-based reporting had become too time consuming."

Managing sickness and holiday is essential for our business. It means we can ensure a level of service to clients during holiday periods and monitor any re-occurring causes of absence. With a small, but growing team, the manual paper-based system we were using was becoming far too time consuming and we needed a simpler solution,” says Compliance Officer Wendy.

It’s not uncommon to hear of businesses using a paper-based system, however managing your employees’ holidays, lateness and sickness with forms and spreadsheets is notoriously time consuming and prone to human error.

The solution

"Automating absence management with BrightHR is much quicker than using paper forms."

After reviewing a number of  alternative systems, Quadrant Group decided on BrightHR. Following a trial period, Wendy decided on BrightHR because of it’s ease of use, from both a management and employee perspective, as well as its modern design. “One of the biggest benefits is that our employees are happy to take responsibility for logging in and updating the system, as well as using it to make their holiday requests.”

“The simplicity of BrightHR has saved our business a lot of time in the administration of holiday requests, especially when members of staff make numerous changes to their holiday requirements.”

Wendy reported finding it easy to set up BrightHR, saying: “The initial setup was straightforward, and since then whenever I've needed any support, BrightHR have always been quick to respond and friendly on the phone.” Commenting on the software, Wendy went on to say: “We all love the fun feeling you receive from the system when logging in. It’s simple, colourful, friendly and we’ve had some great feedback from our staff.”

Automating absence management with BrightHR is significantly faster and less complicated than paper-based processes, taking the hassle out of holidays and sickness admin.

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