Natalie Walton
Job title:
Office Manager
Smoking Gun PR
PR agency

The challenge

"The office diary had became busy and messy and too difficult to manage."

As a busy PR agency Smoking Gun PR’s office diary often became busy and messy. They knew they needed a simple way of condensing down all their absence information as managing holidays and sickness was becoming a dreaded task which clutters up the management’s personal calendars.

The solution

"We have already seen huge benefits - the main thing being it is paperless!"

Commenting on their experiences with BrightHR, Natalie said: “We have already seen huge benefits - the main thing being it is paperless! It is fantastic to not have forms and documents littering the desks and we no longer have the risk of holiday forms going missing.”

Smoking Gun PR have also found it to be useful when planning ahead for the previously dreaded summer holiday season. Instead of having to search through forms and diaries to check for conflicts, the software has made it easy for Natalie and the company directors to see who is off at the same time, ensuring they can get holiday approved straight away.

“Setting up with BrightHR was simple, and so far the format has provided a fuss-free service which is great.”

Where Natalie had previously worked out holiday entitlement manually, she found BrightHR helpful for new starters, saying: “You can add their start date and it automatically works out how many holidays they have accrued to date.”

In terms of managing the team and ensuring they can be a slick operation, Smoking Gun PR reported BrightHR frees up their time to work on other (more interesting!) aspects of the business.

As Natalie says: “There is nothing nicer than a service that can make admin easier and less overwhelming.”