Business Development Manager

Salary: £25,000- £35,000 (dependent on experience) OTE £80,000 • Location: Manchester


You will be responsible for generating sales from new business leads and the retention of sales in the department, alongside being responsible for a business revenue target

Reports To

Sales Floor Manager

Hours of work

Monday-Saturday (40 hours shifts between 8-8 & 1 Saturday in 4)

Internal and External Relationships

Head of Sales, Head of Telesales, Sales Enablement Manager, Senior Sales Floor Manager, Sales Floor Manager

Day-to-day responsibilities include but are not limited to the below:

  • To sit client demos and generate new business opportunities
  • Be a subject matter expert for Bright HR products and services
  • Responsible for achieving monthly KPIs input & output metrics and business revenue target
  • FCA-regulated insurance experience
  • Diary management
  • Ensure the pipeline is managed daily to promote a dynamic, fast-paced sale journey
  • Working as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance.
  • Leading from the front to promote high-quality performance and demo bookings via your dedicated BDM
  • Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
  • To engage and communicate professionally with decision-makers at a senior level.
  • To build effective relationships with existing customers, by use of probing questioning, clarification and language.
  • To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
  • Maintaining and exceeding the highest standards of professionalism and customer service.
  • To be accountable for performance at all levels
  • Self-generate opportunity through social selling and prospect/client referrals
  • Achieving targets and business objectives in a fully compliant manner

Key requirements

  • Passionate about sales: Whether it’s hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy!
  • Excited to be a trailblazer: You will be the first one on the sales team so you’ll be setting the standards in a fast-paced and agile environment
  • Results- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results
  • Proactive, organised and detail-oriented: Sales at Charlie is high-volume, you’ll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net.
  • A self-starter: You can work alone but also motivate and influence other teams when needed
  • Resilient, determined & adaptable: Sales can be a rollercoaster, you have to pick yourself up after a setback, work out what went wrong and try again
  • Passionate about improving workplaces: We want you to love what you do and have a genuine interest in helping small companies Make Work Better
  • Self-aware and humility: You know that honest feedback is how you grow, and you’re not afraid to ask for help
  • Face-to-face sales experience
  • Strong written, verbal, interpersonal and presentation skills and an ability to interact with diverse audiences


  • Uncapped monthly commission
  • Daily, weekly and monthly incentives
  • Profit share scheme
  • 25 days’ holiday, plus bank holidays
  • Day off on your birthday
  • Perkbox discounts
  • Holidays increase after 2 and 5 years’ service
  • Pension Plan and Life Insurance
  • Access to Employee Assistance Programme Company incentives, access to discount schemes

Want product news and updates? Join the BrightHR mailing list

View our privacy notice here

BrightHR Icon

Smart HR software that transforms the way you manage your staff.

BrightHR in your region

Download our mobile app

App Store IconGoogle Play Store Icon

Registered Office (UK): Bright HR Limited, The Peninsula, Victoria Place, Manchester, M4 4FB. Registered in England and Wales No: 09283467. Tel: 0800 783 2806. Bright HR Limited is authorised and regulated by the Financial Conduct Authority for the sale of non-investment insurance contracts.

Copyright © 2023 BrightHR