Business Development Manager

Purpose

You will be responsible for generating sales from new business leads and the retention of sales in the department, alongside being responsible for a business revenue target

Reports To

Sales Floor Manager

Hours of work

Monday-Saturday (40 hours shifts between 8-8 & 1 Saturday in 4)

Internal and External Relationships

Head of Sales, Head of Telesales, Sales Enablement Manager, Senior Sales Floor Manager, Sales Floor Manager

Day-to-day responsibilities include but are not limited to the below:

• To sit client demos and generate new business opportunities
• Be a subject matter expert for Bright HR products and services
• Responsible for achieving monthly KPIs input & output metrics and business revenue target
• FCA-regulated insurance experience
• Diary management
• Ensure the pipeline is managed daily to promote a dynamic, fast-paced sale journey
• Working as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance.
• Leading from the front to promote high-quality performance and demo bookings via your dedicated BDM
• Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
• To engage and communicate professionally with decision-makers at a senior level.
• To build effective relationships with existing customers, by use of probing questioning, clarification and language.
• To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
• Maintaining and exceeding the highest standards of professionalism and customer service.
• To be accountable for performance at all levels
• Self-generate opportunity through social selling and prospect/client referrals
• Achieving targets and business objectives in a fully compliant manner

Key requirements

• Passionate about sales: Whether it’s hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy!
• Excited to be a trailblazer: You will be the first one on the sales team so you’ll be setting the standards in a fast-paced and agile environment
• Results- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results
• Proactive, organised and detail-oriented: Sales at Charlie is high-volume, you’ll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net.
• A self-starter: You can work alone but also motivate and influence other teams when needed
• Resilient, determined & adaptable: Sales can be a rollercoaster, you have to pick yourself up after a setback, work out what went wrong and try again
• Passionate about improving workplaces: We want you to love what you do and have a genuine interest in helping small companies Make Work Better
• Self-aware and humility: You know that honest feedback is how you grow, and you’re not afraid to ask for help
• Face-to-face sales experience
• Strong written, verbal, interpersonal and presentation skills and an ability to interact with diverse audiences

Benefits

• Uncapped monthly commission
• Daily, weekly and monthly incentives
• Profit share scheme
• 25 days’ holiday, plus bank holidays
• Day off on your birthday
• Perkbox discounts
• Holidays increase after 2 and 5 years’ service
• Pension Plan and Life Insurance
• Access to Employee Assistance Programme Company incentives, access to discount schemes