- Jenny Marsden
Jenny Marsden
Associate Director of Service
Published Articles

Jury duty in British Columbia: a guide for employers
Staff shortages can cause all manner of headaches for employers in British Columbia, and jury duty can come as a surprise to businesses that aren't prepared. With a thorough understanding of how jury duty works in British Columbia, however, you can stay on top of absence management and give your staff the information they need to understand how...

Jury duty in Ontario: a guide for employers
Staff shortages can cause all manner of headaches for employers in Ontario, and jury duty can come as a surprise to businesses that aren't prepared. With a thorough understanding of how jury duty works in Ontario, however, you can stay on top of absence management and give your staff the information they need to understand how jury service affects...

What is teleworking and telecommuting?
You might have come across the terms teleworking or telecommuting in HR guides, templates or examples. It's not often you hear them in discussions around the office or see them in job descriptions, but understanding what they mean could help you establish clearer working arrangements and policies. Truthfully, teleworking can often be used...

Employee personal development
When you’re running a business, it’s easy to focus on the bottom line. Revenue, KPIs, efficiency… all crucial. But, if you’re not investing in personal development at work, you’re missing a massive opportunity. Your employees aren’t just cogs in a machine. They’re people with aspirations, potential, and a interest in growing within your business....

The rewards stage of the performance management cycle
You’ve set goals, monitored progress, provided feedback and development and conducted a performance review. Now you’ve reached the final stage in the performance management cycle—recognition and rewards. This is your chance to show appreciation, reinforce positive behaviours, and keep your team engaged for the long haul. But it isn’t just about...

The develop stage of the performance management cycle
Within the performance management cycle, the develop stage is where the magic happens. It’s all about employee growth, skill enhancement, and preparing your team members for future challenges. After monitoring progress and identifying areas for improvement, this stage provides an opportunity to invest in your workforce, helping employees refine...
