Business Development Manager

Salary: Up to £35,000 • Location: Manchester

Business Development Manager

£25,000- £35,000 (dependent on experience) OTE £80,000


You will be responsible for generating sales from new business leads and the retention of sales in the department, alongside being responsible for a business revenue target.

Reports To

Sales Floor Manager

Hours of work

Monday – Saturday (40 hours shifts between 8-8 & 1 Saturday in 4)

Internal and External Relationships

Associate Director of Sales, Head of Telesales, Sales Enablement Manager, Senior Sales Floor Manager, Sales Floor Manager

Day-to-day responsibilities include but are not limited to the below:

  • To sit client demos and generate new business opportunities.
  • Be a subject matter expert for Bright HR products and services.
  • Responsible for achieving monthly KPIs input & output metrics and business revenue target.
  • FCA-regulated insurance experience
  • Diary management
  • Ensure the pipeline is managed daily to promote a dynamic, fast-paced sale journey.
  • Working as an ally to your peers whilst working collaboratively with dedicated BSCs to ensure high team performance.
  • Leading from the front to promote high-quality performance and demo bookings via your dedicated BDM
  • Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
  • To engage and communicate professionally with decision-makers at a senior level.
  • To build effective relationships with existing customers, by use of probing questioning, clarification and language.
  • To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
  • Maintaining and exceeding the highest standards of professionalism and customer service.
  • To be accountable for performance at all levels
  • Self-generate opportunity through social selling and prospect/client referrals
  • Achieving targets and business objectives in a fully compliant manner

Key requirements

  • Passionate about sales: Whether it’s hitting targets, the power of persuasion, or figuring out what makes people tick - sales is what gives you energy!
  • Excited to be a trailblazer: You will be the first one on the sales team so you’ll be setting the standards in a fast-paced and agile environment
  • Results- & Data-driven: You like diving into the numbers and figuring out the WHY behind the results
  • Proactive, organised and detail-oriented: Sales at Charlie is high-volume, you’ll be managing a lot of leads, keeping the momentum of conversations going, and not letting things slip through the net.
  • A self-starter: You can work alone but also motivate and influence other teams when needed
  • Resilient, determined & adaptable: Sales can be a rollercoaster, you have to pick yourself up after a setback, work out what went wrong and try again
  • Passionate about improving workplaces: We want you to love what you do and have a genuine interest in helping small companies Make Work Better
  • Self-aware and humility: You know that honest feedback is how you grow, and you’re not afraid to ask for help
  • Face-to-face sales experience
  • Strong written, verbal, interpersonal and presentation skills and an ability to interact with diverse audiences


  • Uncapped monthly commission
  • Daily, weekly and monthly incentives
  • Profit share scheme
  • 25 days’ holiday, plus bank holidays
  • Day off on your birthday
  • Perkbox discounts
  • Holidays increase after 2 and 5 years’ service
  • Pension Plan and Life Insurance
  • Company incentives, access to discount schemes

We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart. We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally. Our simple-to-use software allows businesses to manage staff holidays, overtime, sickness, and lateness in a click, and on the go with our handy mobile apps. We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind. BrightHR is a digital HR manager, assisting companies with all aspects of people management. We give employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free. Our platform analyses problems and provides legal solutions, with a library of document templates allowing companies to craft their perfect policies.

We’re dedicated to providing end-to-end management support, from the initial talent search to helping manage employees and handling difficult decisions. Staff have access to Bright Wellbeing & Counselling, with a 24/7, 365 confidential & compassionate helplines for employees to speak to experienced in-house counsellors.

Brightsafe helps ensure compliance with compliance with regulations. Create and manage risk assessments, record any accidents in the workplace, carry out investigations and access a range of CPD and RoSPA accredited e-learning courses.

Bright Exchange offers exclusive discounts to an audience of over 50,000 businesses and their staff and BrightAdvice gives a direct line to a team of qualified employment law experts ready to help when needed. A guaranteed support network for even the trickiest HR issues. It’s no wonder thousands of small business owners trust BrightHR for all their HR needs.