BrightHR Software / Logging In

First of all, it is always worth double checking that you're using the correct email address. Get in touch with your admin who can confirm your account email address.
Additionally, you can check that the email hasn't been filtered to your spam/junk folders.
And ensure that BrightHR emails aren't being blocked by your IT team. And if they are, request they white-list the BrightHR domain so that future emails are accepted.
It's easy! Just head to the login page, enter your details and hit 'Login'.
Then select the 'Use recovery code' option under the authentication code box, and click the 'Email recovery code' button.
We'll then send the single-use code to the email address that you log in to BrightHR with.
Single sign-on (SSO) is an authentication tool that lets you securely access multiple applications and services using just one set of credentials. Put simply, our SSO feature means you can log in to all of your Bright products in one go, with details you’re already familiar with.
First, you’ll need to log in to your BrightHR account as normal.
Next, head to your profile picture in the top right corner and select My Account. You’ll see a section for single sign-on, just hit the Settings button next to it and we can start setting up this handy feature.
Now click the Link account button. You’ll be asked to sign in with an existing Google account if you’re already logged in on your browser. Or, if you’re not logged in you’ll need to enter your google login details.
Choose which Google account you’d like to link to Bright and we’ll do the rest! Click the Finish button and next time you log in you’ll be able to use your google details.
Yes! We know that keeping your account secure is a top priority so, we’ve allowed you to set up both Two-Factor Authentication and Single Sign-On on BrightHR.
Here’s how it works: If you login to BrightHR using your BrightHR email address and password then you’ll see our two-factor authentication feature and will need to enter your authentication code from the app you’ve linked to BrightHR.
But, if you log in to BrightHR using single sign-on then you’ll only go through the two-factor authentication process if you’ve set that up for your Google, Apple or Microsoft account.
First, you’ll need to log in to your BrightHR account as normal.
Then head to your profile picture in the top right corner and select My Account.
You’ll see a section for single sign-on, just hit the Settings button next to it then select Unlink Account and click I understand to confirm your changes. Simple!
First, you’ll need to log in to your BrightHR account as normal.
Next, head to your profile picture in the top right corner and select My Account. You’ll see a section for single sign-on, just hit the Settings button next to it and we can start setting up this handy feature.
Now click the Link account button. You’ll be asked to sign in with an existing Microsoft account if you’re already logged in on your browser, or, if you’re not logged in you’ll need to enter your Microsoft login details.
Choose which Microsoft account you’d like to link to Bright, select whether you want to stay signed in and we’ll do the rest! Click the Finish button and next time you log in you’ll be able to use your Microsoft details.
First, you’ll need to log in to your BrightHR account as normal.
Next, head to your profile picture in the top right corner and select My Account. You’ll see a section for single sign-on, just hit the Settings button next to it and we can start setting up this handy feature.
Now click the Link account button. You’ll be asked to sign in with an existing Apple account if you’re already logged in on your browser, or, if you’re not logged in you’ll need to enter your Apple login details.
Choose which Apple account you’d like to link to Bright, select whether you want to stay signed in and we’ll do the rest! Click the Finish button and next time you log in you’ll be able to use your Apple details.
This could be that if your employee is just joining you, they may already have used BrightHR with their previous employer and would need to contact them to request this to be removed first or if possible, use a different email address.
If this is not the case, try double checking for any duplicates and it may still be worth the employee contacting their previous employee as some companies can use BrightHR just for record-keeping and not actually register their staff, meaning the employee might not be aware of their account!
Still not answered your question? Get in touch with someone on our friendly Service Team.
You can quickly raise a support case, enter a few details and we will be straight back in touch.
Log a support case