Gemma O'Connor

Head of HR Advisory and Technical Services

About Gemma O'Connor

Gemma is Head of HR Advisory and Technical Services at BrightHR. Throughout her 15 years with the Group, Gemma has worked extensively in HR and employment law and is highly experienced in advising employers across all industries on their toughest challenges. She has experience leading teams on day-to-day operations ensuring strategic goals are met and excellent service standards are maintained in line with client needs.

Published Articles

Female employee enjoys flexible working while sitting with laptop and dog comfortably resting on lap.

What is flexible working? Key advice for employers

Flexible working is a term that’s become central to conversations about the modern workplace, but what does it really mean? More importantly, what do you, as an employer, need to understand about implementing it effectively? That’s why we’re going to break down what flexible working is, your legal obligations as an employer, and how it can benefit...

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Paid vs. free rota software

Rota software can be the key to revolutionising how your business operates in today's fast-paced business environment. With support from the right rota system, you'll always know where your staff are and who is scheduled to work when so you can avoid costly rota errors like understaffing. Thanks to rapidly evolving technology, there's no shortage...

Man pouring a latte working a shift in a coffe shop.

Shift patterns at work: How to find the right fit for your team

Managing a workplace isn’t just about hiring the right people; it’s about creating an environment where they can thrive. And one key factor to create said environment are shift patterns. The way you organise shift working patterns can make or break employee morale, productivity, and even retention. After all, nobody wants to feel like they’re...

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What is a timesheet?

Businesses use timesheets to keep track of the hours their employee’s work. They’re an excellent tool to support your time management and enhance your operations. Timesheets are not a new concept; in fact, they have been used since the 19th century. And while traditional timesheets relied on good old pen and paper, modern HR has advanced way...