Work-related Stress from Job Demands

Job demands are the physical, mental, emotional and organisational requirements of work. Although reasonable and well-supported demands can provide positive challenges, demands may become a psychosocial hazard when they are excessive, prolonged, frequent, unpredictable or not matched with adequate resources, training, time, control and support.

This course explains how to recognise high and low job demand hazards, identify early warning signs and understand their potential health impacts. It also outlines the responsibilities of employers, persons conducting a business or undertaking, and workers in identifying risks, implementing effective controls and reviewing whether those controls are working.