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All about incident reporting
Learn how:
We've put together this handy step-by-step course to help you make the most of BrightSafe's incident reporting features.
All about Incidents
With BrightSafe you can securely store details of any incidents reported within your business in just a few steps.
Reporting an incident
To get started click the 'Create incident report' button.
Step 1
Details First, you'll need to enter some basic details about the incident you're reporting including;
- A reference for this incident.
- The state or territory in which the incident occurred.
Once done click the 'Save and continue' button to move onto the next section.
Step 2
Injured person Next, you'll need to enter some details on the injured person.
Select whether the injured person is an employee or a non-employee and enter their address and contact details.
If the injured person was a non-employee you can select 'Not known at present' if you don't currently have this information.
Once done click the 'Save and Continue' button to move onto the next section.
Step 3
Reporter Next, you'll need to record some details of who reported this incident.
If the person is the same person that was in the incident we'll add in any address and contact information you've already added. If the reporter is a different person you'll need to add their address and contact details.
Once done click the 'Save and Continue' button to move onto the next section.
Step 4
About the incident Finally, you'll need to add some details about the incident including:
- The date, time and location the incident occurred.
- A description of what happened.
- Whether first aid was given and if so who the first aider was as well as the treatment that was given.
- Were there any other person/s involved in the incident and if so, fill in any further details below.
- Were there any witnesses to the incident and if so, fill in further details below.
- Has the incident site been made safe and if so, fill in any further details below.
Once done click the 'Review report' button to view a summary of your incident. If you're happy with the report just click 'Confirm submission' then 'complete' to submit this to a responsible person for investigation.
Completing your Investigation
Once an incident report is submitted a follow-up investigation will need to be completed by a responsible person on your account. If you have been set as a responsible person you can complete an investigation by heading to your open accident report, clicking on the three dots and selecting 'Edit'.
Step 1
Further details You'll need to enter some details of whether or not an investigation was performed
- The type of incident.
- The cause of the incident.
- The severity of the incident.
Step 2
Injury sustained Next, you'll need to add some details on the injury and the body parts affected.
You can add multiple injuries by clicking the 'Add another injury' option.
Lastly, select whether the injured person was taken to the hospital.
Once complete click the 'Save and Continue' button to move onto the next step.
Step 3
Next steps Finally, select whether the accident was reportable to the enforcing authority.
Once complete click the 'Save' button to save your investigation then click 'Close' and 'Close incident report' to complete and set the incident report as closed.
Summary
We've now learnt all about incident reports and the follow-up investigation that a responsible person will need to complete.