Question 1

How do I change who an employee reports to?

Accepted Answer

You don’t change who the employee reports to, you change who the managers *manage*. (Don’t worry, it’s simpler than it sounds!)

Head to **Settings** in the top right of **any page** then select **Permissions** from the bar on the left.

Find the manager’s name and change their role to **Manager**.

You’ll then be given the option to **edit direct reports**. This opens a pop-up where you can select the employees that report to this manager.

Click the pink ![](https://www.datocms-assets.com/23428/1600947566-save.png) button on the pop-up, and then the pink **save changes** button on the bottom right of the page to update your changes.

Question 2

How can I delete an employee's profile?

Accepted Answer

You can delete an employee's profile via the employment tab on their profile where you will see the delete employee option under the termination section.

You will be given the option also to download all their data which will direct you to the reports section to download this.

Question 3

I’m having trouble logging into the mobile app. What should I do?

Accepted Answer

The mobile app will open your web browser for you to log in to BrightHR, and then redirect back to the app. This process is for added security. If you’re struggling to log in via the mobile app, there are a few things you can check:

1.  Double check you have a valid account on the BrightHR system by logging into the website directly.

2.  Make sure cookies are enabled in your default phone browser (and that you’ve recently cleared the cookies and cache). Cookies help websites and apps remember important information that improve your browsing experience.

3.  Remember to use the  _same_  email address you used when you first registered your BrightHR account (this is the email address we sent your registration details to). Email addresses and passwords are  _case sensitive_, so make sure you’re entering them both correctly—and be careful not to add a space before or after your email address.

Question 4

How do I change an employee’s place of work?

Accepted Answer

Head to  **Settings**  in the **top right of any page.**

Select  **Places of work**  from the bar across the top, and then click the New place of work button.

This will open a pop-up where you can add some details. Click  **Next**. Select your employee and click the confirm button.

Popular questions

Q. QuestionHow do I change who an employee reports to?

Q. QuestionHow can I delete an employee's profile?

Q. Question I’m having trouble logging into the mobile app. What should I do?

Q. QuestionHow do I change an employee’s place of work?

Popular questions

Q. QuestionHow do I change who an employee reports to?

Q. QuestionHow can I delete an employee's profile?

Q. Question I’m having trouble logging into the mobile app. What should I do?

Q. QuestionHow do I change an employee’s place of work?