- Wellbeing & Employee support
EAP wellbeing support that boosts productivity and reduces sickness
Enjoy 24/7 access to an Employee Assistance Program, supplied by a world-leading workplace wellbeing provider
- Access fast-tracked wellbeing support
- Improve employee relationship management
- Reduce stress, absences and the risk of burnout
- Help your people live happier, healthier lives
Join 30,000+ Australian and New Zealand businesses that trust BrightHR
Wellbeing support from Australia's trusted EAP provider
Our EAP offers personalised mental health support for you and your staff, 24/7 all year round. Our core services include:
An online wellbeing portal and access to the EAP Wisdom Wellbeing app
Mental, physical, and chronic health support services
Crisis assistance and telephone support
Digital access to digital CBT support programs
Guidance on health topics including OCD, sleep, menopause, and more
Round-the-clock confidential mental health support
Don’t let your staff suffer in silence. With an employee assistant program like Bright Wellbeing, your staff can get expert help from licensed mental health experts 24/7, 365 days a year.
- Get peace of mind with access to a confidential helpline and a crisis assistance line
- Access a network of counsellors and psychologists
- Get rapid help with phone counselling
- Wisdom app that includes health plans, trackers, and techniques to support wellbeing
Trusted by organisations around the world to improve employee satisfaction and productivity.
See what else BrightHR has to offer
Upskill your employees with wide-ranging courses. Complimentary BrightLearn features interactive learning and a learning management system
Get fast answers to 5,500+ of your burning HR and health & safety questions.
Create, assign, and edit shifts and rosters with ease across ANY working pattern. Plus bring flexibility with our new open shifts feature.
Centralise your processes and cut your HR admin hours in half with software tools and services built to transform your people management.
Protect your business from 350+ health & safety risks with our suite of health & safety software and compliance support services.
Reach a team of employment relations and health & safety advisers 24/7 for unlimited advice and guidance—minus the legal fees.
Get an EAP for wellbeing support on the go
The need for an Employee Assistance Programme can arise at any time.
That’s why, with our EAP, you and your people have instant access to resources to improve mental, physical, and financial health in the palm of your hand with the Wisdom app.
It includes personalised content and four-week plans to set goals and celebrate achievements.
Proactive and ongoing support
The success of your business hinges on the success of your people. Bright Wellbeing works proactively to prevent issues from affecting your staff in the first place. Give your staff access to:
- Family advice line on topics such as childcare and eldercare
- Confidential support in navigating life’s ups and downs
- Management support line and counselling
Interested in BrightHR? See it in action
Explore our award-winning software and see our range of end-to-end people management tools for yourself.
Your ultimate guide to wellbeing in the workplace
Friday, May 2, 2025
Your ultimate guide to workplace wellbeing
Wellbeing spans mental, physical, and social happiness inside and outside of work. In a working environment, poor wellbeing can impact relationships, motivation, energy levels, punctuality, and work performance.
In this guide you'll see why wellbeing is a TOP priority for successful business owners and the tools available to help you boost employee performance
Insights into Employee Assistance Programmes & Wellbeing
Monday, October 21, 2024
Employee Wellbeing
Wednesday, October 16, 2024
What is an Employee Assistance Program?
Wednesday, January 1, 2025
Health and wellbeing in the workplace
FAQs
Q. QuestionWhat is an employee assistance program (EAP)?
An employee assistance program (EAP) is a confidential advice service for employees.
Access to an EAP can be provided as part of a benefits package and is designed to help employees deal with personal problems, whether they are work-related or not, including family-life concerns, like bereavements, child and dependent care, and matrimonial issues; legal rights; health and lifestyle concerns, and general worries or anxiety. Telephone advice, counselling, and online programs can be included too.
EAPs are a useful tool for businesses to adopt as more and more of the workforce are looking to their employer to provide wellbeing support.
Q. QuestionHow can having an EAP help?
Having an Employee Assistance Program, like Bright Wellbeing, can lower staff absence levels by as much as 45%. It can also help reduce anxiety by 56% and make the transition back into a work environment smoother for employees.
It’s important for sensitive issues like mental health to be handled by professionals. Not only is it a lot to take on by yourself, but the consequences of getting it wrong are too high. That’s why having access to free, unlimited, and expert support in the workplace is invaluable to both you and your staff.
Q. QuestionAre EAP programs required by law?
EAP programs are not currently required by law. However, employers do have a legal responsibility to protect people in their business from psychosocial hazards. EAPs can help a business meet this legal obligation and offer organisations multiple benefits including reducing employee absence and sickness and can improve employee happiness and satisfaction which leads to a lower risk of grievances and disciplinaries.
Q. QuestionWhy should you invest in mental health?
According to the World Health Organisation (WHO), mental health is “a basic human right” and “crucial to personal, community and socio-economic development.”
The annual cost of mental illness and suicide to the Australian economy is about $43-70 billion. So, investing in mental health is vital not only to improve relationships with your staff but to reduce business costs and keep employees engaged. Having an EAP can also help you hire better and stand out in the hiring market as the employer of choice.
Ready to get started?
Get in touch and discover how BrightHR can transform your people management today.