Question 1

How do I change who an employee reports to?

Accepted Answer

You don’t change who the employee reports to, you change who the managers *manage*. (Don’t worry, it’s simpler than it sounds!)

Head to **Settings** in the top right of **any page** then select **Permissions** from the bar on the left.

Find the manager’s name and change their role to **Manager**.

You’ll then be given the option to **edit direct reports**. This opens a pop-up where you can select the employees that report to this manager.

Click the pink ![](https://www.datocms-assets.com/23428/1600947566-save.png) button on the pop-up, and then the pink **save changes** button on the bottom right of the page to update your changes.

Question 2

Can I access my employee's certificate for a course after they have marked it as completed?

Accepted Answer

Yes you can! simply head over to the E-learning section and then in to the reporting tab. In here, you will be able to see all E-learning courses that you or other learning managers have assigned - click in to the course and then head in to the completed tab to see who has completed the course and uploaded their certificate which you can save to your device.

Please note, the employee must have marked the course as completed and upload their certificate in order for this to be available.

Question 3

How can I delete an employee's profile?

Accepted Answer

You can delete an employee's profile via the employment tab on their profile where you will see the delete employee option under the termination section.

You will be given the option also to download all their data which will direct you to the reports section to download this.

Question 4

How do I change an employee’s place of work?

Accepted Answer

Head to  **Settings**  in the **top right of any page.**

Select  **Places of work**  from the bar across the top, and then click the New place of work button.

This will open a pop-up where you can add some details. Click  **Next**. Select your employee and click the confirm button.

Popular questions

Q. QuestionHow do I change who an employee reports to?

Q. QuestionCan I access my employee's certificate for a course after they have marked it as completed?

Q. QuestionHow can I delete an employee's profile?

Q. QuestionHow do I change an employee’s place of work?

Popular questions

Q. QuestionHow do I change who an employee reports to?

Q. QuestionCan I access my employee's certificate for a course after they have marked it as completed?

Q. QuestionHow can I delete an employee's profile?

Q. QuestionHow do I change an employee’s place of work?