Best practices for hiring temporary workers in the UK

Understand the definition, importance, and rights of temporary workers in the UK.

First published on Thursday, October 17, 2024

Last updated on Wednesday, October 22, 2025

In today’s dynamic job market, the need for flexibility has surged, leading to the increased prevalence of temporary workers. These individuals, often employed on a short-term basis, are crucial for businesses navigating fluctuating demands. Whether you are a hiring manager or a temporary employee seeking insights into your employment status, understanding the ins and outs of temporary work is vital. 

What are temporary workers? 

Temporary workers, also known as temporary employees or agency workers, are engaged by employers for specific projects or during peak periods. Generally categorised under employment with a definitive end date, these roles can vary significantly from full-time positions to part-time assignments. 

In the UK, temporary agency workers have specific rights from the start of their assignment. These rights include protection from discrimination, entitlement to National Minimum Wage, holiday and sick leave. You can read more about specific agency worker rights in our dedicated guide,  

The importance of temporary workers 

The utilisation of temporary workers has grown over the past few decades, which reflects broader economic shifts and the demand for flexibility. According to recent statistics from the Office for National Statistics (ONS), temporary employment has seen an upward trend, highlighting an essential aspect of modern labour economics. 

Key benefits for employers 

  • Cost Efficiency: Hiring temps allows companies to manage payroll expenses effectively without committing to permanent contracts. 

  • Flexibility: They can quickly fill vacancies or adapt to changing workload demands. 

  • Specialised Skills: Temporary roles enable access to specialised skills for short-term projects without the overhead of full-time employment. 

Common misconceptions about temporary workers 

  • Temporary workers lack rights: Contrary to popular belief, many legislative protections apply to temporary employees regarding working conditions and pay. 

  • Temp jobs are not career-oriented: Many temps leverage their experiences as stepping stones towards permanent positions. 

An essential area of understanding for both employees and employers concerns the rights associated with temporary work. Temporary workers are entitled to various protections, including: 

  • Equal Pay: Under the Agency Workers Regulations, temporary employees are entitled to receive equal pay as their permanent colleagues after completing a 12-week assignment. 

  • Working Conditions: Ensuring safe and healthy working environments is a legal requirement that applies to temporary staff as well. 

  • Holiday Pay: Temporary workers accumulate holiday entitlement proportional to their hours worked. 

Best practices for managing temporary workers 

To optimise the integration of temporary staff, employers should adopt best practices such as: 

  • Clear Contracts: Employ detailed contracts outlining responsibilities, working hours, and duration of employment. 

  • Comprehensive Onboarding: Provide training and resources like those offered to permanent employees to enhance engagement and productivity. 

  • Regular Feedback: Establish feedback loops to ensure that temporary workers are supported and engaged while in their roles. 

Taking temporary employment beyond the short term 

A growing number of organisations are increasingly considering temporary workers for long-term strategies. Highly skilled temporary workers may often transition into permanent roles or at least stimulate fresh perspectives within a company. 

Real-world examples 

A famous tech company used a robust network of temp staff to manage customer support during peak seasons. By implementing structured onboarding, they successfully transitioned many of these temp workers into full-time roles based on performance and cultural fit. 

Need help navigating the complexities of temporary employment?  

The world of work is changing fast, and temporary workers are playing an increasingly vital role. Making sure you understand their rights and manage them effectively is key to a productive and happy workplace.  

Whether you're thinking about hiring temporary staff or working as a temp yourself, staying informed is essential for a smooth experience. 
Have questions or need expert guidance?  

Contact BrightAdvice today for personalised employment law advice and ensure you're on the right track! 

 


Jenny Marsden

Associate Director of Service

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