Hannah Drinkwater

Operations Director

About Hannah Drinkwater

Hannah was appointed as the Operations Director for BrightHR in June 2025, joining the team after several years of experience in both operations and commercial management. With her CIPD certification and extensive industry experience, which includes roles in HR advisory and HR operations, she possesses the necessary expertise and knowledge in HR to support and improve the HR experience that BrightHR offers to its customers.

Published Articles

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What happens if my employee is called up for jury service?

Being called for jury service is a civic duty, but it can also raise questions for employers about pay, leave, and workplace responsibilities. If one of your employees receives a jury summons, it’s important to understand your legal obligations under Australian law, how to manage their absence, and how to support them during this time. This guide...

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Employee preferences and shift flexibility: The key to retaining talent in today’s workforce

In today’s competitive job market, meeting employee expectations has become central to retaining top talent—especially in small and medium enterprises (SMEs). One of the most effective ways to do this is by offering greater flexibility in scheduling and aligning workplace policies with individual preferences. Understanding workforce flexibility...

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The hidden cost of shift work: Why mental health and productivity matter more than ever

At BrightHR Australia, we know that shift work is essential for many SMEs — from construction to healthcare clinics and logistics teams. But while flexible scheduling keeps businesses running, it can also take a toll on the very people who make it possible. As HR professionals and business owners, it’s time to ask: Are your shift patterns...

Employee clocking in to work at a cafe using an clock in system on a tablet.

Time tracking and Fair Work compliance: What Australian businesses need to know

Accurate time tracking is no longer just about payroll efficiency—it’s a legal obligation for Australian businesses under the Fair Work Act. Employers must ensure that all employee hours, including overtime and breaks, are properly recorded. Failing to do so can result in serious legal risks, from underpayment claims to Fair Work Ombudsman...

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What are the benefits of coaching and mentoring in the workplace?

What are the benefits of coaching and mentoring employees? Coaching and mentoring an employee makes them more valuable to your organisation by developing and enhancing their skills—both professionally and personally. By being interested in the growth of your staff, you're showing them that you care about their progress. And this can increase their...