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All about Setting up your Employees and Teams
Employees, Teams and Organisational Charts
In this handy guide you will be taken through the process of setting up your employees and your teams to get started with BrightHR.
As a bonus, we will even walk you through how you can create your very own organisational chart.
Setting up your Employees
Welcome to BrightHR! In this first lesson, we'll cover the basics of getting started with BrightHR.
All you need to do is follow each of the interactive steps and you'll have your new account set up in no time.
First Step
The first step to setting up BrightHR is adding your employees to the system, then you'll be able to add things like documents, holidays and shifts for them.
You'll need to have these details for your employees to hand:
- Start date.
- Email address.
- Working hours.
Employee Types
Fixed
Fixed employees will follow a working pattern - this can be as straight forward as a Monday - Friday 9AM - 5PM or you can create more flexible patterns such as a 4 days on / 4 days off, one weekend on / one off, split shifts etc.
Variable
Variable employees will work different days and hours every week. i.e. Employee works 20hrs per week but the days they work varies each week.
How do I Set up my Part-time Employees?
If the employee is part-time but works the same hours/days each week (i.e. 9 am- 1 pm Mon, Wed, Fri) they would be added as a regular worker.
If the days they work vary from week to week, they'd be added as a variable employee.
Creating a Working Time Pattern
If you have selected the above profile type as 'Fixed', you will need to create a working time pattern which will allow you to tell BrightHR what their working days / hours are from week to week.
You can set them up via settings or you can set them up using the add option next to the working time pattern field when adding your employee.
Creating a Standard Pattern
If an employee works the same shift from week to week, a working pattern can be simple to create.

First of all, you will need to give the pattern a name to identify it such as "Mon-Fri 9-5".
You can also set the pattern as a default for new fixed employees you add to BrightHR as well as copy the settings for an existing pattern.
Finally, select the start date of the pattern - this allows the system to set a starting day / date from which to repeat from.
Working patterns can either be assigned during setup or later on for example if their pattern changes, this can be updated via their profile in their contract summary which will be covered later in this guide.
Creating A Night Shift Pattern
To create a night shift on a working pattern, you can follow the same process as above but simply add the start and finish of the night shift.
The working pattern will then display a +1 next to the end time to indicate the shift will end on the day after it started on.

Creating Split Shifts
Adding a split shift is simple! click the '+ Split' option next next to the day which will add a 2nd shift to that day below the first. Add the start and finish times of both shifts.

Creating a Flexible Working Time Pattern
If you need to create a more flexible working pattern, you can follow the same process and use the options to extend the pattern. You could use the option to create a pattern that has a slight variation from week to week such as working a Saturday every two weeks simply add another 7 days and add the Saturday shift to the 2nd week to instruct BrightHR to repeat this.
A more complex flexible pattern may be if your employee works for example a 4 days on and then 4 days off pattern. This will mean their working days will vary from week to week.
The example below shows a 4 day on / 4 day off week.

How To Add Your Employees
Adding Fixed, Full, Or Part Time Employees
Short Hours Or Variable Employee
Bulk Importing Your Employees On BrightHR
Make adding your employees on to BrightHR quick and easy using our bulk import option.
Let's Get Started Bulk Importing Your Employees
- Click on Employees.
- Select Add employees.
- Go to Bulk import employees.
- Download Template
Why Did My Bulk Upload Fail?
The main reason why a bulk upload would fail is due to the format of the spreadsheet being changed before upload.
To ensure a smooth upload with no issues, try downloading the form again and ensuring the sheet is not changed such as columns being re-sized, fields being moved etc.
The only action that is valid on the spreadsheet is the input of your employee data and providing this is all that is added, your upload should be successful.
The video belows this in action.
Adding Employee Information

You can get started by reviewing the information uploaded via the bulk import template.
Annual Leave Balances
Annual leave entitlement is important to employees and as such important to maintain and keep on top of.
With our annual leave balance summary, keep on top of this all in a single glance.
- View your employees allowance and remaining balance.
- An easy on the eyes percentage remaining bar for each member of staff putting things in perspective.
- A breakdown of how long of the leave year is left in months to give you an idea of how much leave your staff have taken or need to take.

Now that you've added your employees to the system they will all have their own profile on your BrightHR account, with employment details & a holiday entitlement specific to them.
To view employee profiles at any time just head over to the 'Employees' section of your account and click 'View full profile' on the employee you want to see details for.

All About Teams
In our next lesson, we will be covering everything you need to know about setting up teams and what this means for your employees.
Creating Teams
Once you've created your employees the next step is to group them together using teams. When you create a team, not only does it make finding an employee in your employee hub easier, but it also allows you to see holiday conflicts between employees in the same team, assign manager access to a team with a click and filter absences in your calendar to see who's off at a glance!
Top Tip! Create teams that suit your business. You could create teams based on departments, who the employees report to or even different sites you have.
Now that you know all about teams, let's get started. Here's a handy video from our How-to-Hub, watch to see how easily you can create a team on your account.
Building your Organisational Chart
In this lesson, we'll learn how to create and build your own organisational chart visible to your company in a few simple steps to showcase your reporting lines and hierarchy.
Starting your Organisational Chart
First, you will need to ensure the feature has been enabled in the 'BrightLabs' section in settings.

Once enabled, you can find the function as one of the tabs available in the employees section. Click 'Create your chart' to begin.

You can print or download a copy of your organisational chart using the 'Print chart' button.
How to Create your Organisational Chart
Check out our how to video below to see just how easy it is to create your own organisational chart in a few minutes.
The organisational chart does not mean you have assigned your employees to report to their manager and this would need to be assigned in the permissions section of settings.
FAQs
Q. QuestionWhich employee type should I choose?
The employee type refers to the type of employee you're adding.
The fixed profile type, would generally be used for an employee who works the same shift pattern from week to week for example: Monday to Friday or Monday, Tuesday and Wednesday.
The shift pattern can vary throughout the week but needs to be the same every week.
The Variable profile, would generally be used for an employee who doesn't have a set working pattern each week or the days they work vary or the start and finish times. For example: Monday to Wednesday one week, Monday to Friday the next.
Please note, if the employee is a 0 hour employee, you would need to set them as variable and enter their working hours as 0.
Q. QuestionWhat does ‘company’s full-time annual leave entitlement’ mean?
The full time annual leave entitlement is the amount of annual leave a full time employee would get if they worked a full 12 months. The legal requirement is at least 20 days plus bank holidays a year but it can be more than this.
The system uses this as a guideline on what to give employees based on what they work each week and when they have started in the year and allows for the pro-rata of part time employees or new starters part way in the year.
Q. QuestionWhat employee details do I need to add them to BrightHR?
Don't worry about filling in every field for your employee in the setup process, there are only a few required fields that are required:
- Their full name (This can be amended once added)
- The employees email (this can be made up and added later for example: [email protected]
- The employee start date (This again can be amended once added)
- The jurisdiction (This cannot be amended - see the jurisdiction step for more info)
- The profile type (This cannot be amended - see the profile type step for more info)
- Leave unit type (This cannot be amended - see the days or hours step for more info)
All other fields and details are not required to set up their profile and can be added at a later stage!
Q. QuestionShould I set my employees profile in days or hours?
The entitlement unit is important for how your employees are going to book their annual leave.
The days option, will allow the employees to request blocks of days or half days - this is best option if your employees work full days.
The hours option, allows the employees to book in minutes and hours meaning they can specifically book the exact number of hours worked in a day - this is the best option if your employees work different hours on different days or maybe they have half days in their shift patterns.
Q. QuestionHow do I edit the employees in a team?
Head to the Employee hub on your account and click the Manage teams tab at the top.
Next,click on the
icon next to the team you want to change. This will open a pop-up—click the pink
button.
This brings up a list of all your employees. You can choose who’s in the team by selecting or deselecting their name from the list. Selected team members will show in blue with a tick by their name.
Click the pink
button—changes aren’t saved automatically, so this is really important.
Q. QuestionHow do I add a team?
Head to the Employee hub—this appears on the left.
Select Manage teams from the bar across the top and click the pink
button.
This will open a pop-up where you can type in your new team name. Click the pink
button.
Click on your employees to select who you want in the team, then press the pink
button.
Q. QuestionI’m an admin or a manager. Why don’t I appear in the team history list?
This is by design, as you are not part of your own team. The team history comprises of only the employees that you manage. You’ll see your own history in my history.
Q. QuestionCan I change or remove permissions from an admin?
No, an admin is by default a user permission with access to all areas of the system.
If you need someone with higher permissions but not full access, you can make them a manager and enhance their permissions in the permission section.
Q. QuestionWhere can I see what permissions people have?
You can see this in the permissions tab in settings.
In the permissions page, you will see a list of all users which will display their role next to their name showing which permission they have. As well as this, you will abe able to see if they have payroll permissions too.
Q. QuestionWhy can't I see myself in permissions?
As you need admin access to access the permissions section, we have removed the option to update your own permissions as this can cause complications if you're the only admin for example.
If your permissions need changing, another admin on the system will be able to adjust this.
Q. QuestionWhat’s the Difference between an employee, a user and an admin?
Admins hold all the power. They can access all areas within BrightSafe and grant access to other users.
Users can do most things within BrightSafe, apart from grant access to other users and view other user’s tasks.
Employee is the most basic permission level giving access to e-learning, access to report accidents and hazards.
To get a more detailed breakdown, click the info point next to their role in permissions.
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