- HR Services
HR Services and Solutions for Employers
At BrightHR our HR services go beyond simple compliance. Every day we help businesses stay on the right side of the law. While providing expert HR advice, with the tools and features of our award-winning HR software.

Join 120,000+ UK businesses that trust BrightHR
Join 120,000+ UK businesses that trust BrightHR







What are HR services?
HR services support the everyday HR tasks of an organisation by handling things such as hiring and onboarding, to performance management and employment law compliance. These services can stem from simple advice to ongoing support, and automation.
BrightHR delivers a range of HR services alongside a modern HR software solution, giving small businesses access to advanced HR functions without the need to hire a whole team.

Online HR Services from BrightHR
Get peace of mind and reassurance from our team of experts. With over 100 years of combined experience, there’s no question too complex.
Customisable HR policy templates, from offer letters to maternity leave policies. Simply choose the template you need and make it your own.
HR but make it even easier with the support of AI. Created by experts, our AI chatbot provides an instant service with answers to your urgent questions.
HR services designed for businesses like yours
From cafés to care homes our clients benefit from a range of services.
Customers like Oisin, Project Manager at OneDay, use BrightHR to cover tasks from recruitment to day-to-day people management
"We've benefited massively by using BrightHR. It's been a massive help."

Make HR effortless—Start today
You didn’t start your business to manage HR paperwork. Let HR software handle the admin, so you can focus on building your business.
HR support for when times are tough
Modern HR has evolved since the days of paper handbooks and contracts. With ongoing updates to employment laws in the UK and the modern challenges that come with managing a remote workforce, extra support will help you smooth over the cracks.
To handle the challenges of contemporary people management, work with an award-winning HR software provider. Putting your business’ human resources in the safe hands of employment law experts and HR specialists.

Manage HR compliance without worry
Get things right the first time without worrying! Our team of HR advisors can provide you with HR and employment law advice, so you don’t have to worry about failing to comply with UK employment laws. Your HR compliance is sorted with the support of BrightAdvice!
- Advice line open 24/7
- Experienced team of HR professionals
- Get advice direct from the app
- Review ongoing cases with our team

The people behind your people management
The HR support you will receive from BrightHR is provided by a team of trained HR professionals with a range of qualifications and experience. Including CIPD certifications.
HR never switches off, so our advisors are available to take your calls any time, working round-the-clock. Whether you’re on the road, at the office or WFH, you can access our HR services from anywhere.

Benefits of professional HR services
By streamlining your HR processes with a trusted service provider, you can enjoy the perks of saving time and cutting down on costs typically spent on admin tasks and in house HR.
With the added layer of protection, you may need in difficult periods such as when making redundancies, or handling grievances, professional HR services can save you from potential employment tribunals and fines.
With access to expert legal and HR advice, you can rest-assured knowing that not only are you doing the right thing by your business and employees but you're HR compliant.
HR Resources from BrightHR
Wednesday, November 20, 2024
People management for leaders, managers and business owners
Friday, February 14, 2025
HR compliance: Your role as an employer
Friday, November 7, 2025
HR consulting
FAQs
BrightHR offers 24/7 HR and employment law support and health and safety support. And if you ever find yourself facing an employment tribunal or legal action for a health & safety breach, we've got the safety net you need with options for HR insurance and health & safety insurance.
Additionally, our resource centre includes tutorials, FAQs, and guides to help you make the most of your software. Whether that’s HR, Payroll or Health and Safety, you can rest assured we’ve always got your back.
BrightHR’s software gives you the end-to-end tools that remove HR admin burden from your people management. This includes tools like rota management, time tracking, absence management, expense tracking, document storage and payroll reporting. But with BrightHR we also include other features such as an online advertising marketplace and employee perks platform, a learning management system, e-learning and chat tools to access expert HR advice helping you stay compliant.
The right HR software will save you time by automating admin and HR tasks. This will save you money through cost control tools like overtime tracking, expense tracking and sick leave management. It will also help you with attracting and onboarding new staff, storing all employee records and compliantly handling redundancies. The best HR software, like BrightHR will also provide employment law and HR documentation inlcuding employment contracts, job ad templates, HR policies and guides. Why create an employee handbook from scratch when intuitive HR software will provide it for you? This will ensure small and medium-sized businesses can scale up without falling behind on compliance or losing time because of outdated processes.
HR documentation can be a minefield. Making sure you have all the documents you need is vital for record-keeping, reporting, and informing your management and staff.
Successfully managing your HR documentation depends on having the right documents in the first place. Expertly written HR document templates available on BrightBase can help you tick this off your list in no time. All you need to do is download the template you need and customise it to your business.
After that, our secure HR document storage system takes over. BrightHR lets you upload, store, and view your documents without hesitation. But it also goes the extra mile, letting you share important documents, enable read receipts, get automatic notifications, and use our document-to-do list to track the status of your documents. In short, it just makes your everyday tasks easier. And who doesn’t want that?
If your HR admin takes hours out of your day, there’s a reason why. It’s important to get it right.
Downloading standalone templates can result in your documentation being out of date and could even lead to you paying out in fines, penalties, or solicitor’s fees to try and set your business back on track.
That’s why at BrightHR we give you complete people management solutions that slash your HR admin time in half while making sure you get it right. So, we don’t just give you a library of HR documents, templates, and health & safety documents. You also get access to a secure document storage system and 24/7 access to a team of experts on our confidential phone line. We have your back every step of the way.
It’s important that you don’t keep information for longer than necessary. But the law generally has different rules for how long a business needs to keep HR documents depending on the type of document and the information it holds. For example, documents like employee CVs and contracts only need to be held for 6 months. PAYE details, on the other hand, need to be kept for 3 years.
Make sure you’re following the law by getting advice directly from HR experts. BrightBrAInbox is our A.I. question and answer platform with over 11,000 frequently asked HR and health & safety questions with answers provided by industry experts that can help you navigate the law and your obligations.
Didn’t get the answer you were looking for? Speak directly to an experienced adviser 24/7 on our confidential employment law advice phone line. Simple.
Our HR systems automate tasks, like rota creation, tracking time and attendance, managing staff performance and more, greatly reducing the time spent on administrative tasks. By improving efficiency, you can focus on what matters most—growing your business.
And with our payback calculator, you can get accurate, fact-checked insights into how much money you can save as a BrightHR customer.
The best way for any modern business to manage its recruitment, no matter how big or small, is to make the most of digital tools.
BrightHR gives you all the tools you need to transform your people management—whether it’s storing all your applicant details in our secure, unlimited document storage system or giving you expertly written letter templates that help you craft the perfect policy, handbook, or contract. You can also get a direct phone line to a team of UK-based employment law experts for quick answers to all your questions.
A good HRMS (HR Management System) like BrightHR will give you time back. Instead of stressing about HR admin, you’ll be able to concentrate on what matters most to you.
Discover an all-in-one solution for your HR needs
Book your free demo today to discover how BrightHR can transform your people management with a range of HR services.


