When To Be Assertive in the Workplace

Assertiveness in the workplace is often required when making self-assured decisions or sharing your opinion. However, it is important to understand the difference between assertive communication and aggressive communication. By training your staff on how to be assertive you can ensure your employees can speak confidently.

The When to be Assertive training course covers, when assertiveness is necessary, how to be assertive, and distinguishing between aggressive, passive, and assertive behaviour.